Terms and conditions

 

Our company, Sparus Boats, is specialized for private services of: daily tours, fishing tours, boat transfers and boat rentals. Working out how we could further satisfy our clients’ needs, we have created a variety of RIB and motor boats, fully equipped to provide a relaxed and leisurely voyage to the passengers. Our boats and engines are in great condition, tested and fully serviced. Boats are very carefully chosen to provide comfort and safety to the maximum.

 

Prices

Prices for tours and rentals includes insurance cover, taxes and all the necessary safety equipment according to the Croatian maritime legislation.

 

Bookings

For booking the cruise/service you have to pay deposit 30% of the price to the company’s account or we can charge your credit card. Bookings 20 days before the date of the cruise/service, deposit will be 50% of the price.

 

Payment methods

Payment can be made using the following methods:

  1. Offline and online credit card payment – Verified by Visa, MasterCard® SecureCode™, Maestro, American Express – Secure online purchasing-guarantee. If this is the best option for you, we will send you an authorization form that you need complete and sign and email back to us at This email address is being protected from spambots. You need JavaScript enabled to view it. or simply book through our HT payway booking system. The signed form authorizes us to charge your credit card for the agreed reservation amount. Your credit card will be charged for the agreed amount in the local currency - EURO.
  2. Payment by bank transfer
    Payment of the services agreed in the Contract can be made by the Client by transfer to Sparus Nostrum d.o.o. IBAN account.

PayWay is a virtual POS system that represents an independent online authorization and payment service with maximum security of online payment and authorization of credit and debit cards for online sales points.“

 

Security

HT PayWay applies the most modern standards in data protection - SSL certificate 256-bit encryption and TLS 1.2 cryptographic protocol as the highest level of protection when entering and transferring data. to the network, which is protected from unauthorized access by a double layer firewall.

3d secure instructions for safe online shopping. Mastercard® SecureCode ™ is a Mastercard service and a card issuer that gives you added security while online shopping. You do not need a new Mastercard or Maestro® card to use this service. You choose your personal Mastercard SecureCode and never share it with an online merchant. A private code means additional security against unauthorized use of your credit or debit card when you buy online. Using the service is safe and easy and takes place in just a few steps:erstecardclub.hr

 

What is the legal basis for processing the data?

Sparus Nostrum d.o.o. undertakes all security measures to protect user data, which are accessible only to employees who are required to perform tasks. Data will be stored during the existence of the website, and users can at any time request information about their personal data processed by Sparus Nostrum doo, as well as request changes to these data or request their deletion. By booking through our website sparusboats.com, the customer allows SPARUS NOSTRUM D.O.O. use photos, videos and reviews for promotional activities on our websites.

  • SPARUS NOSTRUM d.o.o. za trgovinu i usluge
  • Šime Ljubića 41, 21000 Split
  • MBS: 060427014
  • OIB: 07364351486
  • IBAN: HR3223400091111116126
  • Bank: Privredna banka Zagreb d.d.
  • SWIFT/BIC: PBZGHR2X

 

Cancellation Policy

For cancellations more than 20 days prior to departure date of the cruise/service booked, 100% of the paid amount will be refunded.

For cancellations 5 to 19 days prior to departure date of the cruise/service booked, 50% of paid amount will be refunded.

For cancellations up to 0 to 4 days prior to departure date of the cruise/service booked, there will be no refund.

For Non-Show at the departure date and time of the cruise/service booked, there will be no refund.

In case of the bad weather conditions, total paid amount will be refunded.

 

Itineraries

In case of an unpredictable conditions or reasons beyond our control and events that occur after the cruise/service starts, we reserve the right to modify the route and alter the itineraries.

 

Baggage

Is at the risk of every individual passenger. Sparus Boats cannot be held responsible for any damage caused to luggage while cruise/service or while loading and unloading.

 

Lost Items

Small articles, jackets, hats, sunglasses, cameras, hand bags and any other items that are carried on a boat are entirely under the care of the passenger who held completely responsible for the items.

 

Insurance

Our passengers are covered against injuries during boat cruise/service by the owner companies. For baggage, as well as any other form of insurance please arrange individually.

 

Further Correspondence and Communication

By completing a booking, you agree to receive notification emails with offers and reminders which we may send you, giving you information on offers and providing you with information relevant to your reservation and destination.